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Contact LA Fitness Online Store

The LA Fitness online store is managed by Pinpoint Marketing Group in Dallas, TX

WHOLESALE LOGIN INQUIRIES: Authorized retailers and distributors who have misplaced their login credentials should contact Brittany Buhler at Brittany@pinpointmerch.com or 877.795.2010.

For all other inquiries, ideas, or feedback, please reach out to us via the information below.  We look forward to hearing from you!

EMAIL: info@pinpointmerch.com
TOLL FREE: 877.795.2010   FAX: 817.569.9843
MAILING ADDRESS: Pinpoint Marketing, 3710 W Royal Ln, Suite 125, Irving, TX 75063
HOURS OF OPERATION: Monday – Friday, 9AM-5PM CST

 

RETURN POLICY: If you received the wrong product(s) or the product(s) received are defective, please do not just ship your order back to us. Please contact us at orders@shoplafitness.com with your order number and a specific explanation of the issue. The LA Fitness Store is unable to accept returns for any reason other than your product(s) being defective or different than the item that was ordered. Exchanges are accepted for a different size of the exact same item originally ordered. If you plan to return or exchange your item, please DO NOT remove the hang tag from the garment. Exchange shipments for non-defective products will require a money order in the amount of $10.00 ($40.00 for shipments outside of the United States) to accompany the return item in order to cover the cost of the secondary shipping. To receive exchange instructions for your order, please email orders@shoplafitness.com with your order number and a description of the replacement item you’d like to receive.  We will contact you promptly with next steps. Thank you!

 

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