Contact LA Fitness Online Store

The LA Fitness online store is managed by Pinpoint Marketing Group in Dallas, TX

WHOLESALE LOGIN INQUIRIES: Authorized retailers and distributors who have misplaced their login credentials should contact Brittany Buhler at or 877.795.2010.

For all other inquiries, ideas, or feedback, please reach out to us via the information below.  We look forward to hearing from you!

TOLL FREE: 877.795.2010   FAX: 817.569.9843
MAILING ADDRESS: Pinpoint Marketing, 3710 W Royal Ln, Suite 125, Irving, TX 75063


RETURN POLICY: If you received the wrong product(s) or the product(s) received are defective, please do not just ship your order back to us. Please contact us at with your order number and a specific explanation of the issue. The LA Fitness Store is unable to accept returns for any reason other than your product(s) being defective or different than the item that was ordered. Exchanges are accepted for a different size of the exact same item originally ordered. If you plan to return or exchange your item, please DO NOT remove the hang tag from the garment. Exchange shipments for non-defective products will require a money order in the amount of $10.00 ($40.00 for shipments outside of the United States) to accompany the return item in order to cover the cost of the secondary shipping. To receive exchange instructions for your order, please email with your order number and a description of the replacement item you’d like to receive.  We will contact you promptly with next steps. Thank you!


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*Padres Pedal the Cause contributes 100% of all donations toward cancer research projects. Proceeds donated to Padres Pedal the Cause exclude amounts charged for shipping & handling and sales tax. An amount representing credit card processing fees and the costs incurred by Pinpoint Marketing Group, Inc. (“Pinpoint”) to produce the LA Fitness Shop Pink Shirts shall be excluded from the donation to Padres Pedal the Cause; such amounts shall be retained by Pinpoint and not donated. To learn more about Padres Pedal the Cause visit